Who we are, what data we process and how to contact us

Who we are, what data we process and how to contact us (article 13, paragraph 1 letter a, article 15, letter b GDPR) DigiTaxi Srl, in the person of its legal representative, based in Naples, in Via Vittorio Colonna, 14, operates as Data Controller and can be contacted at info@digitaxi.it and collects information regarding personal data: name, surname, physical address, nationality, province and municipality of residence, mobile phone, and mail address. Bank and postal data Iban) with the exception of the credit card number. Telematic traffic data about vehicle routes (geocoding). DigiTaxi does not require the Data Subject to provide data c.d. "Particulars", that is, according to the provisions of the GDPR (Article 9), personal data revealing racial or ethnic origin, political opinions, religious or philosophical convictions, or union membership, as well as genetic data, data biometrics designed to uniquely identify a natural person, data relating to a person's health or sexual life or sexual orientation. The easiest way to contact our data protection officer is by sending an email to info@digitaxi.it or on WhatsApp at the following number: +39 3388118920

For what purposes we need the data of the interested party

For what purposes we need the data of the interested party (Article 13, paragraph 1 of the GDPR)
The data are used by the Data Controller to follow up the registration request, to perform the taxi service, manage and execute requests for taxi calls and reservations, support requests, provide assistance. Under no circumstances does DigiTaxi resell the personal data of the Data Subject to third parties or use them for undeclared purposes. In particular the data of the interested party will be processed for:
a) registration and contact requests;
b) contractual management;
c) to manage promotional activities on the taxi service;
d) to manage the promotional activities on the Services and Products other than the taxi service;
e) for investigations and market research only if the interested party has authorized the treatment and does not oppose this.
This treatment can be automated in the following ways: e-mail; sms; Social: Facebook, Instagram, Twitter, LinkedIn, WhatsApp or telephone contact and can be done only if:
- the interested party has not revoked his consent for the use of the data;
- the interested party is not registered in the register of oppositions referred to in D.P.R. n. 178/2010 in the case of telephone contact
d) profiling
The personal data of the interested party may also be processed for profiling purposes (such as analysis of the transmitted data and chosen service), to propose advertising messages and / or commercial proposals, exclusively in the case he has provided explicit consent, revocable at any time.
g) fraud prevention (recital 47 and Article 22 of the GDPR)
The personal data of the interested party, with the exclusion of those particular (Art 9 GDPR) or judicial (Art 10 GDPR) will be processed to allow controls for the purpose of monitoring and preventing fraudulent payments, by software systems that carry out a verification in order automated and preliminary to the negotiation of Services / Products;
Passing these checks with negative results will make it impossible to carry out the transaction; the interested party may in any case express his opinion, obtain an explanation or contest the decision motivating his reasons for the assistance service or contact info@digitaxi.it; Personal data collected for the sole purpose of anti-fraud, unlike the data necessary for the correct execution of the service, will be kept only for the time necessary for the control phases Communication to third parties and categories of recipients (Article 13, 1st paragraph GDPR) The personal data will be communicated mainly to third parties and / or recipients whose activity is necessary for the performance of the activities related to the relationship established and to meet certain legal obligations, such as: administrative, accounting and related obligations a contractual services, third party suppliers, assistance and maintenance services, credit and digital payment institutions, management of receipts, payments and reimbursements, professionals and consultancy companies.

The processing of data and rights of the interested party

The processing of data and rights of the interested party (Article 13, paragraph 2 of the GDPR)
What happens if the interested party does not provide his data necessary for the execution of the requested service? (Article 13, paragraph 2, letter and GDPR)
The collection and processing of personal data is necessary to follow up the provision of the Service. If the Data Subject does not provide the personal data expressly provided for in the registration form, the Data Controller will not be able to follow the management of the service and the obligations that depend on it.
What happens if the Data Subject does not consent to the processing of personal data for commercial promotion activities?
In this case, said processing will not take place for the same purposes, without this having effects on the provision of the Service. In the event that the interested party has given consent and should subsequently revoke it, his data will no longer be processed for such activities.
How do we process the data of the interested party? (Article 32 GDPR)
The Data Controller provides for the use of adequate security measures to preserve the confidentiality, integrity and availability of the personal data of the interested party and imposes similar security measures on third parties and on the Managers.
What happens if the interested party does not provide his data necessary for the execution of the requested service? (Article 13, paragraph 2, letter and GDPR)
The collection and processing of personal data is necessary to follow up the provision of the Service. If the Data Subject does not provide the personal data expressly provided for in the registration form, the Data Controller will not be able to follow the management of the service and the obligations that depend on it. What happens if the Data Subject does not consent to the processing of personal data for commercial promotion activities? In this case, said processing will not take place for the same purposes, without that having effects on the provision of the Service. In the event that the interested party has given consent and should subsequently revoke it, his data will no longer be processed for such activities.
How do we process the data of the interested party? (Article 32 GDPR)
The Data Controller provides for the use of adequate security measures to preserve the confidentiality, integrity and availability of the personal data of the interested party and imposes similar security measures on third parties and on the Managers.
Where do we process the data of the interested party?
The personal data of the interested party are stored in paper, computer and electronic archives located in countries where the GDPR (EU countries) is applied.
How long are the data of the interested party stored? (Article 13, paragraph 2, letter to GDPR) Unless the latter expressly express their will to remove them, the personal data of the interested party will be kept until they are necessary with respect to the legitimate purposes for which they were collected. In the case of data provided to the Owner for the purposes of commercial promotion for services other than those already acquired by the Interested Party, for which he initially gave his consent, these will be kept for the entire duration of his registration, subject to revocation of consent lent. In the case of data provided to the Owner for the purposes of profiling, these will be kept for the entire duration of his registration, except always revocation of consent given. It should also be added that, in the event that a user sends personal data not requested or not necessary for the performance of the requested service, the Data Controller can not be considered as the owner of these data and will delete them. Regardless of the determination of the interested party to their removal, the personal data will in any case be kept for the fulfilment of the legal obligations (eg. fiscal and accounting) that remain even after the termination of the contract (Article 2220 c.c.); for these purposes the Data Controller will retain only the data necessary for the relative prosecution.
What are the rights of the interested party? (Articles 15 - 20 GDPR)
The interested party has the right to obtain from the data controller the following: a) confirmation of whether or not personal data processing is being processed and, in this case, to obtain access to personal data and the following information:
1. the purposes of the processing;
2. the personal data in question;
3. the recipients to whom the personal data have been or will be communicated, in particular if recipients of third countries or international organizations;
4. the existence of the right of the data subject to request the data controller to rectify or delete personal data or limit the processing of personal data concerning him or to oppose their treatment;
5. the right to lodge a complaint with a supervisory authority;
6. if the data are not collected from the data subject, all information available on their origin;
7. the existence of a profiling process, the logic used and the expected consequences of this treatment for the data subject.
How and when can the data subject oppose the processing of personal data? (Article 21 GDPR) The interested party can oppose at any time the processing of their personal data if it is based on legitimate interest or if it takes place for commercial promotion activities, sending the request to the Owner at info@digitaxi.it
The interested party has the right to cancel his / her personal data if there is no legitimate overriding reason for the Data Controller than the one giving rise to the request, and in any case in case the Data Subject opposes the processing for commercial promotion activities.
To whom can the interested party submit a complaint? (Article 15 GDPR)
Without prejudice to any other action in administrative or judicial proceedings, the interested party may lodge a complaint with the competent supervisory authority on the Italian territory (Authority for the protection of personal data).
Each update of this Notice will be published online and communicated to the interested party if the processing of the data was carried out for further purposes with respect to this Information

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